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Frequently Asked Questions

  • 11. What payment methods do you accept?
    We accept various payment methods, including: Credit/Debit Cards UPI & Net Banking PayPal (for international customers) Offline Payments for bulk orders (bank transfer or cash)
  • 5. Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your shipment until it reaches your doorstep.
  • 4. What are the shipping charges?
    Shipping charges are calculated based on the delivery location and the size of your order. The exact charges will be displayed during the checkout process.
  • 12. How can I contact your customer care team?
    You can reach our customer care team at: Phone: 85918 24599 Email: samarthagroking@gmail.com Our support hours are Monday to Saturday, 10 AM to 9 PM.
  • 7. How do I store the mangoes upon delivery?
    The mangoes are shipped in a semi-ripe condition to ensure they withstand transportation. Please keep them in the box they arrived in, and they will ripen naturally over 3-7 days. If you'd like to speed up the ripening process, you can place them in a paper bag or in a warm place.
  • 9. Can I cancel my order?
    Yes, orders can be cancelled within 24 hours of placing them. After this time, cancellations may not be possible, especially for perishable goods like mangoes once they are prepared for shipping.
  • 1. What products do you offer at Samarth Agro King?
    At Samarth Agro King, we offer premium quality organic fruits, including Alphonso mangoes from Devgad, exotic jackfruit, and seasonal specials sourced from the heart of Kokan. All our products are organic, fresh, and free from harmful chemicals.
  • 2. How do I place an order?
    You can easily place an order by visiting our website and selecting the products you wish to purchase. Add them to your cart and proceed to checkout. You can also contact us directly via phone at 85918 24599 or email at samarthagroking@gmail.com for assistance with your order.
  • 8. What is your return policy?
    Due to the perishable nature of our products, we do not accept returns. However, if you receive damaged or incorrect items, please contact us within 24 hours of delivery for a replacement or refund. For more details, refer to our Returns Policy.
  • 6. Do you offer express home delivery?
    Yes, we offer same-day express delivery for select locations. If you're eligible for this service, the option will be available at checkout. Please note that additional charges may apply for express delivery.
  • 10. Do you offer wholesale orders?
    Yes, we welcome wholesale inquiries and bulk orders. For more information, please contact us at samarthagroking@gmail.com or call us at 85918 24599.
  • 3. When will my order be delivered?
    Orders placed before Wednesday will be processed and shipped from Saturday to Monday. Delivery usually takes 3-7 business days, depending on your location. We also offer express delivery for selected locations. For more details, please check our Shipping Policy.
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